FAQs

FAQ DIFITAL PLANNER

Questions? I have answers!

On this page, you can find the most frequently asked question regarding my shop's products. If you can't find an answer please send me an email, I try to reply within 24 hours.

Yes, all the products are digital. No physical product(s) will be mailed to you.

After you complete your purchase you will see a download button in the checkout window. You will also receive an email with a link to download your file.

- Computer: Please click on the link above (if you purchased several items, you need to click on each link), click on the "Download Now" button, and save the ZIP file on your computer. Double click on the ZIP file to reveal the contents. I suggest you put the folder on a Dropbox or a cloud folder to have access to it on your iPad.

- iPad: Click on the link above (if you purchased several items, you need to click on each link), click on the "Download Now" button. The zip file is large, please wait a couple of seconds for it to download on your iPad.

* Chrome: if you are using the browser Chrome, click "open in..." and then "save to files", choose iCloud Drive > Downloads. Go to the files app (iCloud Drive) on your iPad, find the ZIP file that you saved, click on it to unzip the content.

* Safari: if you are using the browser safari, click the ↓ arrow that is pointing downwards in the top right of the screen. The zip content will open in the files app.

Check out this tutorial.

Check out this tutorial.

send me an email! I'm always happy to help you ♡